PRIVACY POLICY
Last updated: December 29, 2025
This Privacy Policy describes how Starlight Skin (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://starlightskin.ca (the “Site”).
Collecting personal information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.
Information you provide directly
When you make a purchase or attempt to make a purchase through the Site, we collect:
- Name
- Billing and shipping address
- Payment information (processed securely by third-party payment providers)
- Email address
- Phone number
Device information
We automatically collect information about your device, including:
- Web browser type and version
- IP address and time zone
- Cookies and similar tracking technologies
- Pages viewed, referring websites, and interactions with the Site
How we use your personal information
We use your personal information to:
- Process and fulfill orders
- Handle payments and prevent fraud
- Communicate with you about orders, support requests, or account activity
- Improve and optimize the performance of our Site
- Send marketing or promotional communications when you have opted in
Sharing personal information
We share your personal information with trusted service providers to help us operate our business, including:
- Shopify, our ecommerce platform
- Payment processors
- Shipping and fulfillment providers
- Analytics and marketing platforms such as Google Analytics
Legal disclosures
We may also disclose personal information if required to do so by law or to protect our legal rights.
Behavioural advertising
We may use your personal information to provide targeted advertising or marketing communications we believe may be relevant to you.
You can opt out of targeted advertising through your browser settings or by using opt-out tools provided by advertising platforms.
Cookies
We use cookies to improve your browsing experience, remember preferences, and analyze traffic.
You can manage or disable cookies through your browser settings at any time.
Your rights
If you are a resident of Canada, you have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your personal information
Data retention
We retain personal information only for as long as necessary to fulfill orders, comply with legal obligations, and operate our business effectively.
Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs.
Contact information
To exercise your rights, or for questions, concerns, or requests regarding your personal information, contact us at:
- Email: info@starlightskin.ca
- Business name: Starlight Skin
- Website: https://starlightskin.ca